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Download the terms and conditions
These General Terms and Conditions of the Dutch Home Shopping Organization (hereinafter: Thuiswinkel.org) have been drawn up in consultation with the Consumers' Association within the framework of the Coordination Group Self-Regulation Consultation (CZ) of the Social and Economic Council and will come into effect on 1 June 2014.
Table of contents:
Article 1 - DefinitionsArticle 2 - Identity of the entrepreneurArticle 3 - ApplicabilityArticle 4 - The offerArticle 5 - The agreementArticle 6 - Right of withdrawalArticle 7 - Obligations of the consumer during the reflection periodArticle 8 - Exercise of the right of withdrawal by the consumer and costs thereofArticle 9 - Obligations of the entrepreneur in the event of withdrawalArticle 10 - Exclusion right of withdrawalArticle 11 - The priceArticle 12 - Compliance and extra guaranteeArticle 13 - Delivery and executionArticle 14 - Duration transactions: duration, cancellation and extensionArticle 15 - PaymentArticle 16 - Complaints procedureArticle 17 - DisputesArticle 18 - Industry guaranteeArticle 19 - Additional or different provisionsArticle 20 - Amendment of the General Terms and Conditions of Thuiswinkel
Article 1 - Definitions
In these terms and conditions the following definitions apply:
Article 2 - Identity of the entrepreneur
Name entrepreneur: MOJOGEAR BVTrading under the name(s):- MOJOGEAR
Business address:Nobelstraat 2-025051 DV Goirle
Phone number: 013-2340566
Accessibility:From Monday to Saturday from 9AM to 5PM
Chamber of Commerce number: 82926077VAT number: NL862657428B01
Article 3 - Applicability
Article 4 - The offer
Article 5 - The contract
Article 6 - Right of withdrawal
Upon delivery of products
designated by the consumer, received the last product. The trader may refuse a single order for several products with different delivery dates, provided he clearly informed the consumer of this prior to the ordering process.
Upon delivery of services and digital content that is not supplied on a material medium:
Extended withdrawal period for products, services and digital content that is not supplied on a material medium in the event a consumer was not informed about the right of withdrawal:
Article 7 - Consumers’ obligations during the withdrawal period
Article 8 - Consumers who exercise their right of withdrawal and the costs involved
Article 9 - Traders’ obligations in a case of withdrawal
Article 10 - Precluding the right of withdrawal
The trader can preclude the right of withdrawal for the following products and services, but only if the trader stated this clearly when making the offer, or at least in good time prior to conclusion of the contract:
Article 11 - The price
Article 12 - Contract fulfilment and extra guarantee
Article 13 - Supply and implementation
Article 14 - Extended duration transactions: duration, termination and prolongation
- terminate them at all times and not be limited to termination at a specific time or during a specific period;
- terminate them in the same way as that in which they were concluded;
- always terminate them subject to the same period of notice as that stipulated for the trader.
Article 15 - Payment
Article 16 - Complaints procedure
The complaint is then sent both to the trader concerned and Thuiswinkel.org.
Article 17 - Disputes
Article 18 - Branch guarantee
Article 19 - Additional or different stipulations
Additional stipulations or stipulations that differ from these general terms and conditions, may not be detrimental to the consumer and should be recorded in writing, or in such a way that consumers can store them in a readily accessible manner on a durable medium.
Article 20 - Amendment of the General Terms and Conditions of Thuiswinkel
Thuiswinkel.org will not change these general terms and conditions except in consultation with the Consumers' Association.Changes to these terms and conditions will only take effect after they have been published in an appropriate manner, on the understanding that in the event of applicable changes during the term of an offer, the provision most favorable to the consumer will prevail.
Thuiswinkel.orgwww.thuiswinkel.orgHoraplantsoen 20, 6717 LT EdePO Box 7001, 6710 CB Ede
Annex I: Model withdrawal form
Model withdrawal form
(only fill in and return this form if you want to revoke the agreement)
* Strike out what is not applicable or fill in what is applicable.